Privacy policy
Privacy Policy
Who We Are
Ivy & Maeve operates the website https://ivyandmaeve.com (the “Site”).
Ivy & Maeve provides handmade-inspired jewelry and describes in this Privacy Policy how personal information is collected, used, disclosed, and safeguarded.
Contact details:
Email: info@ivyandmaeve.com
Phone: +31642922824
Information Collected
Personal Identification Information
Ivy & Maeve collects personal identification information when users interact with the Site, including when creating an account, placing an order, subscribing to communications, or contacting customer support.
Collected information may include:
- Full name
- Email address
- Mailing address
- Phone number
Payment details required to process orders (processed securely by third-party payment processors and not stored by Ivy & Maeve)
Product authentication information such as photos or descriptions when necessary
Non-Personal Identification Information
Ivy & Maeve may automatically collect technical information including:
- Browser type
- Device type
- Operating system
- Internet service provider
- IP address
- Visited pages
- Visit duration and usage statistics
Cookies and Tracking Technologies
The Site operated by Ivy & Maeve uses cookies to improve functionality and remember preferences.
Users may disable cookies through their browser settings.
Questions regarding cookies can be sent to:
Email: info@ivyandmaeve.com
Phone: +31642922824
How Information Is Used
Ivy & Maeve uses collected information to:
- Process orders
- Manage user accounts
- Provide customer support
- Improve website functionality
- Process payments
- Send service communications
- Send marketing communications when consent is provided
Users may opt-out of marketing communications at any time by contacting:
Email: info@ivyandmaeve.com
Phone: +31642922824
Data Protection
Ivy & Maeve applies reasonable security safeguards including SSL encryption and industry-standard payment protection measures to prevent unauthorized access, disclosure, or alteration of personal data.
Security concerns can be reported to:
Email: info@ivyandmaeve.com
Phone: +31642922824
Data Sharing and Disclosure
Ivy & Maeve does not sell or rent personal information.
Personal information may be shared:
- With service providers assisting business operations
- When required by law
- During a merger, acquisition, or business sale
Data Retention
Ivy & Maeve retains personal data only as long as necessary:
- While an account remains active
- To comply with legal obligations or resolve disputes
User Rights
Users may request access, correction, portability, or deletion of personal data by contacting:
Ivy & Maeve
Email: info@ivyandmaeve.com
Phone: +31642922824
Users may opt-out of marketing communications at any time.
International Users
Personal data may be transferred and processed outside the country of residence.
When transferring data outside Europe, Ivy & Maeve relies on Standard Contractual Clauses or equivalent legal safeguards.
Policy Updates
Ivy & Maeve may update this Privacy Policy periodically. Continued use of the Site constitutes acceptance of the updated policy.